What Data We Collect and Why
When you open an account, we collect the details you submit — name, contact information, and the payment method you choose, whether that is JazzCash, Easypaisa, or Raast. Each deposit or withdrawal through these wallets generates a transaction record tied to your account. We use this
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data to process payments, verify your identity, and keep your account secure. We do not sell your personal information to third parties. Device data — your browser type, IP address, and session timestamps — is logged automatically to detect unusual access patterns and protect your account
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from unauthorised activity. Where local law in Pakistan requires us to retain certain records, we comply with those obligations. Retention periods vary by data type: payment records are held for the period required by applicable financial regulations, while session logs are cleared on a shorter rolling
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cycle. You can request a summary of the data we hold on your account by contacting our support team directly. Availability of certain features depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.